Who you are

• You’re deeply customer-empathetic: You want to understand real pain points and messy, complex workflows, and you’re energized by making them feel simple.
• You’re pragmatic and fast: You can pivot, trade off, and keep momentum without lowering the bar. You ship, learn, and refine.
• You have strong product taste: You bring opinions, propose solutions, and aren’t afraid to lead with intuition backed by experience and customer context.
• You collaborate exceptionally well: You work smoothly with engineering, product, and customer success to align quickly and execute well.
• You’re technical enough to move fast with engineers: You understand constraints and edge cases (states, responsiveness, accessibility) and design with implementation in mind.
• You use AI as leverage: You use AI tools to speed up research synthesis, copy/UX writing, exploration, prototyping, and iteration—while keeping judgment and quality in the loop.
• You thrive in early-stage: You’ve taken products from 0→1 (or close), and you’re comfortable with ambiguity and evolving priorities.
• You can bridge B2C craft to B2B: You either have B2C experience or you’re excited to bring that level of usability and polish into a B2B product.

What the job involves

• Own design end-to-end (the fun kind): From “wait, what problem are we solving?” → messy sketches → crisp flows → pixels → handoff → QA → iteration. If a button looks sad in production, you’ll notice and fix it.
• Stay close to customers: Talk to users, observe workflows, learn where they struggle, and translate that into clear, shippable design.
• Build and evolve foundations: Shape the look, feel, and interaction patterns of the product (and how it shows up as a brand).
• Iterate relentlessly: Refine designs based on feedback, usage, and what’s actually working in production.
• Partner tightly with product + engineering: Co-define solutions, keep scope realistic, and improve the design → build → ship loop.
• Make the team faster: Improve the design system, workflows, and handoff so shipping gets easier over time.
• Be pragmatic about tradeoffs: We’re early-stage. Sometimes the goal is “useful and shipped,” then we tighten once it’s proven.